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Terms & Conditions

Strictly cod as we guarantee the best pricing in the market on a daily basis.

Delivery Fees

Garden Route - All deliveries subject to a minimum charge of R100.00(one hundred rands) and 5% of the value of the order. 

 

Western Cape - All deliveries subject to a minimum charge of R500.00(two hundred rands) and 10% of the value of the order. 

 

Rest of the Country - Please arrange for your own courier to collect from our store. 

 

Please select the correct delivery option upon checkout otherwise the order will not be fulfilled. 

Delivery schedules

Deliveries outside the Garden Route area are done by way of courier. Orders will be processed within 72 hours of receiving payment. Deliveries are made by couriers Monday – Friday.

 

Schedule for orders within the Garden Route:

Week 1
Monday: langkloof/ louterwater/ misgund/ kareedouw
Tuesday: open
Wednesday: uniondale/ misgund/ haarlem
Thursday: plettenberg bay/ wilderness/ knysna/ Sedgefield/ kraanshoek/ crags/ tsitsikama
Friday: herolds bay/ glentanna/ grootbrak/ kleinbrak/ mossel bay/ albertinia/ riversdale/ swellendam/ Heidelberg
Saturday: open
 
 
Week 2
Monday: Beaufort wes/ leeugamka
Tuesday: open
Wednesday: dysselsdorp/ derust/ prins albert/ oudshoorn
Thursday: vic bay/ wilderness/ kleinkraans/ Sedgefield/ knysna/ plettenberg bay/ kraanshoek/ kwanakathula/ crags
Friday: grootbrak/ klein brak/ hartenbos/ mossel bay/ albertinia/ riversdale/ swellendam/ ashton/ Robertson/ woester
Saturday: open
 
 
George: deliveries are done every day Monday to Saturday.
 
Lead times
Orders need to be placed 72hours before the delivery day to secure your delivery.

 

Returns policy
Please check the expiry date upon receiving your order. Food/perishables cannot be returned once expired.
No expired stock will be taken back after delivery.
All other goods carry a 7 day money back guarantee on condition that it is in its original packaging and you have a proof of purchase not less than 7 days old.
 
All cash deposits will incur a cash deposit fee.
 
There is an admin fee to process refunds. The admin fee on all refunds is R100.

All deliveries work on a first come first serve basis.
Once schedules are full, delivery will fall into the next available cycle.
Please do an eft once you have received a presale to confirm your delivery.